I am very happy with the service and support that we are getting. I recommend you to others at the shows that ask questions, or seem to have a need for your services. I want to give special recognition to Josh, who has been so patient, helpful, and pleasant. He is definitely a positive asset to your organization. I want to tell you the credit card machine has performed much better than expected. I am very pleasantly surprised with this machine. It works online at the big convention centers, no problem. We do shows in the Myrtle Beach, Raleigh, Atlanta areas. Only once in a field in a hole was I not able to get reception, but it has the store and forward feature so it was not a problem. The support is good, (Josh especially) it has been a pleasant and profitable experience for us. I remember that when I was signing up, there was some reluctance on my part not to get tied into a long contract. You assured me that you wanted to keep me as a satisfied customer, and you have obviously done that quite well.