After 18 years in IT, I started my own tiny US-based business in 2008, and have tried three merchant providers till date: Chase Paymentech, Intuit and 1NP I wish to place on record my sincere appreciation for the outstandingly friendly and responsive support I have experienced in the last 6 months since I moved to 1NP, and in an industry which makes life very difficult for small merchants (Chase and Intuit do not even respond to email), I have kept my fingers crossed and do hope nothing changes!
Thanks very much and best wishes.